Answers to common questions
This page covers the most common questions about the platform, supplier approval, inquiries, pricing, and how buyers and sellers use the marketplace.
Before you contact us
If you are a buyer, the fastest way to get a useful response is to include product details, target quantity, delivery location, and timing in your inquiry.
If you are a seller, make sure your profile, store details, company information, and product listings are complete before applying for approval.
How this marketplace works
- Many products are inquiry-based
- Some sellers may be reviewed before they can publish
- Business details and product quality matter
- Verification improves trust but does not replace buyer due diligence
Common questions
SenangJual is a B2B marketplace built to help buyers connect with suppliers for machinery, equipment, industrial materials, parts, and related business products in a clearer and more trusted way.
Some listings may come from the platform owner or related business network, but many listings are posted by independent suppliers. Each product page and store page is meant to help buyers understand who the seller is before making an inquiry.
Most products use an inquiry-based flow. Buyers can send an inquiry through the site and the seller or admin team will follow up from there.
It means the seller has submitted company registration information for review. Verification improves trust, but buyers should still review product details, pricing, quality, delivery terms, and commercial documents before placing any order.
Not always. Many B2B transactions depend on quantity, specifications, stock condition, lead time, and delivery terms. Some listings may show a guide price while others may be marked as price on request.
Yes. The platform is suitable for quote-based business. Buyers are encouraged to include quantity, specification, target delivery location, and timing when sending an inquiry.
You can register on the platform and apply to become a seller. The admin team may review your profile, company information, and supporting documents before approving store access.
The platform is designed for business-related listings such as machinery, industrial equipment, spare parts, materials, and other practical B2B inventory. Listings should be clear, accurate, and complete.
Contact us for more details
If your question is not covered here, send us a message and tell us whether you are a buyer, seller, or partner.